About
The NORA Services Sector Council brings together those with a shared interest in improving safety and health for services workers. Members share information, form partnerships, and promote adoption and dissemination of solutions.
Outreach
Protecting temporary workers
Protecting Temporary Workers: Best Practices for Host Employers has information on contracting with staffing companies, training, injury response, and more. There are several related resources available including a guide, checklists, training slides, and a dissemination toolkit.
The NORA Services Sector Council, NIOSH, and partners developed these materials.
Sector description
The NORA Services Sector includes about 68 million U.S. workers distributed across 11 major North American Industry Classification System (NAICS) industry groups. It ranges from teachers to hotel housekeepers, movie producers to librarians, bank tellers to restaurant cooks, among many other occupations.
The work accomplished by these workers, day after day, is even more diverse. While we can celebrate their contributions to the well-being of all of us, we know that some jobs and tasks have inherent risks.
A Sector priority is addressing needs of workers experiencing disproportionate incidence of occupational injuries and illnesses. This includes temporary and contingent workers. Other important issues for the services industry include occupational stress, hearing loss, traumatic injuries, and musculoskeletal disorders.
Finally, while many can easily recognize the potential for workplace violence in banks and among public safety workers, the risk for homicide is great for workers in the restaurant, education, and administrative and support services industries.
Members
The Council has two co-chairs, one from the NIOSH Services Program and one industry partner. The NIOSH Services Program coordinator also helps to facilitate the work of the council. Members attend meetings and participate in workgroups.
Members
Name
Organization
Lauren Menger-Ogle
Co-Chair, NIOSH Program Co-Coordinator
NIOSH
Mike Foley
Co-Chair
SHARP Program, Washington State Department of Labor and Industries
Anasua Bhattacharya
NIOSH Program Co-Coordinator
NIOSH
Brenna Keller
NIOSH Program Assistant Coordinator
NIOSH
Donna Pfirman
NIOSH Program Assistant Coordinator
NIOSH
Christine Whittaker
NIOSH Program Manager
NIOSH
Barb Alexander
NIOSH
Amy Bahruth
American Federation of Teachers
Greg Benefield
Marsh
Anasua Bhattacharya
NIOSH
J. Scott Bicksler
Aerotek, Inc.
Andrew Bray
National Association of Landscape Professionals
John Brown
Staffmark
Kevin Casey
SSC Services for Education
Diana Ceballos
Boston University
Jacqueline Chan
California Department of Public Health
Ron Chylinski
Employbridge Workforce Specialists
Diana Colon-Guzman
UNITE HERE! International Union
Sharon Davis
Elwood Staffing
Scott DeBow
Avetta
Bruce De Vrou
Spectrum Health and Professional Grounds Management Society
David DeSario
Temp Worker Justice
Kristen Egan
JLL
Cynthia M. Eghbalnia
EFI Global, Inc.
Gil Fried
University of West Florida
Cheryl Gannon
OSHA
Serap Gorucu
University of Florida
Barbara Greene
Gallman Personnel Services
Rebecca Guerin
NIOSH
Matthew Gunter
U.S. Bureau of Labor Statistics
Patrick Guzzle
National Restaurant Association
Phil Hagan
Georgetown University and National Waste & Recycling Association
Sarah Hughes
NIOSH
Greg Kearney
East Carolina University
John King
OSHA
Robert Lewellen
AtWork
Julia Lippert
DePaul University
Christopher Mundschenk
Building Service Contractors Association International
Jack Nunes
Lear Corporation
Carol Pariente Lippi
Employbridge Workforce Specialists
Ketki Patel
Texas Department of State Health Services
Michael Quinn
U.S. Department of the Interior
Milagro Rodríguez
American Federation of Government Employees
Nancy Romano
NIOSH
Marie-Anne Rosemberg
University of Michigan, School of Nursing
Brittany Sakata
American Staffing Association
Kirk Sander
National Waste and Recycling Association
Sue Ann Sarpy
Sarpy and Associates, LLC
Mandy Sedlak
Ecolab
Adam Seidner
The Hartford
Christina Socias-Morales
NIOSH
Sam Steel
National Association of Landscape Professionals
Laura Styles
California Department of Public Health
Eric Sygnatur
U.S. Bureau of Labor Statistics
Christa Themann
NIOSH
Jennifer Topmiller
NIOSH
Paul Vescio
Aon
Tim Walsh
The Davey Tree Expert Company
Amy Wangdahl
OSHA
Dorothy Wigmore
National COSH Fellow
Acie Zachary
OSHA
Joseph P Zanoni
University of Illinois at Chicago